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    How To Do Generative Engine Optimization (GEO) for Ecommerce

    February 27, 2025
    7 minute read
    How To Do Generative Engine Optimization (GEO) for Ecommerce

    Google handles more than 8 billion searches per day, according to Exploding Topics. That’s a whopping 96,000 searches each second — a volume that shows why search engine optimization (SEO) should be a key part of any digital business strategy.

    Gartner, however, predicts that traditional search engine volume will see a 25% drop by 2026 as artificial intelligence (AI)-driven solutions mature. Leading the way? Generative AI (GenAI).

    Primarily used to answer complex queries via chatbots, GenAI is making its way into search, revealing a learning curve for brands wondering how to do generative engine optimization (GEO). As more search solutions employ generative engines, which combine content and context to deliver customized search responses, brands will need to adapt to stay ahead of the game.

    But navigating this new world of AI-enabled search requires a new approach to content. Here’s how brands can do it right.

    What Is GEO?

    GEO sounds a lot like another, more familiar term: SEO.

    While both focus on optimizing brand content to improve search rankings, they target different parts of the process.

    Search engine optimization focuses on keywords and key phrases. Brands carry out research to find top-ranking keywords and then optimize websites, product pages, and social posts to feature these words — without oversaturating their content. Done well, SEO can help brands earn a coveted spot on the first page of search results.

    GEO, meanwhile, focuses on creating content that answers common user questions with expertise and authority. Generative engines aren’t looking for specific phrases. Instead, they’re looking for contextually relevant data to answer user queries.

    If you ask Google a general knowledge or topic question, for example, you’ll see GenAI results displayed above search results as an “AI Overview.” Overview information links back to its source, making GEO a worthwhile effort — if your content hits the mark, you can make it to the top of search result pages and get free backlinks.

    Getting Started With GEO: A Step-by-Step Guide

    It’s one thing to understand the potential impact of GEO. It’s another to implement this practice into content creation, marketing, and social media operations.

    Here’s a step-by-step guide for how to do generative engine optimization.

    Step 1: Understand AI Content Priorities

    Before you start posting new content or editing existing posts to capture generative AI attention, make sure you know what GenAI tools are after.

    The biggest AI priority? Information that’s conversational, clear, and comprehensive. In other words, if you rely too much on AI for your GEO strategy, GenAI will look somewhere else for data. Before you tackle your content, make sure you’ve got a human in the loop.

    Step 2: Organize Your Content Effectively

    On top of wanting clear and correct content, GenAI also prioritizes well-organized content. What does this mean for your brand? Toss that wall of text, and get rid of long, unwieldy sentences. Use lists wherever possible, and keep content short and to the point.

    Step 3: Establish Content Authority

    GenAI also likes sources. If you make a claim, make sure you’re prepared to back it up. Only use recent sources, ensure they’re relevant to your content, and cite them every time.

    Step 4: Use an Omnichannel Strategy

    Repetition helps build reputation. By posting content across multiple channels your audience uses, your brand will be better positioned to capture GenAI engines’ attention when they create content overviews.

    One caveat: Not every channel is optimal for your GEO strategy. This isn’t to say some are unimportant — the easier you make it for potential customers to find your content, the better — but quality trumps quantity.  

    How Can Brands Optimize Product Content for GEO?

    Generative tools provide answers and overviews tailored to individual users. With these tools, the question asked isn’t the only context; solutions also take into account any information shared by users, such as historical purchase data and previous search queries.

    As a result, personalization is a powerful tool for optimizing product content. Brands can send personalized emails or social media messages, or offer educational content on their sites or third-party sites that speak to the needs or questions of a specific audience segment.

    There’s also a case here for using AI to create the basic structure of product content and then having human staff tweak and improve the messaging. This process allows brands to produce content at scale while still maintaining authenticity.

    How Can Brands Optimize Product Pages for GEO?

    For product pages to capture generative engine interest, they must be complete, accurate, and up to date. No missing images or videos, and no outdated text, such as information about pricing or shipping that is no longer applicable.

    Generative engines are now capable of analyzing text, images, and videos to produce an optimized answer. If your product pages are incomplete or inaccurate, GEO won’t be as effective.

    To reduce this risk, regularly review all product pages. Set a schedule — weekly, biweekly, monthly — whatever works to evaluate product pages for any discrepancies and to make needed updates.

    4 Foundational GEO Best Practices

    GEO remains a work in progress, with brands and search engines alike finding the best way forward. But these four foundational practices can help your business get the most from GEO.

    1. Prioritize Intent

    SEO focuses on search terms and phrases. GEO prioritizes intent. Consider a user who asks “What are the dangers of skydiving?”

    A pure SEO approach targets words such as “skydiving” and phrases such as “skydiving dangers” to return a list of potential risks. GEO, meanwhile, interprets the larger context of the question, which is really asking “Is skydiving safe?” This context allows GenAI engines to offer up more nuanced responses that highlight possible risks, while also providing data that shows they’re unlikely.

    2. Implement EEAT

    EEAT — experience, expertise, authoritativeness, and trustworthiness — are all critical components of effective GEO. Generative engines are looking for human-written content that demonstrates familiarity with the subject matter. Create confident and factually correct content to make it more valuable as a generative resource.

    3. Combine SEO and GEO

    Great GEO doesn’t remove the need for superior SEO. Instead, these two practices work in tandem, and SEO will be as relevant as ever in 2025. Combine the two strategies: Use EEAT content to get your site linked as a reference in AI overviews, and use keywords intelligently to put your content on the first page of search results.

    4. Keep Content Current

    If you want your content to get noticed, you need to ensure it’s current. When it comes to products, this means ensuring price, shipping, and availability data is up to date. For informational and educational posts, it means referencing older, well-performing materials while regularly creating updated content that’s equally authoritative.

    Getting the Most From GEO

    AI is here to stay, and GEO plays a critical role for brands looking to improve their search engine rank and attract new customers.

    Wondering exactly how to do generative engine optimization?

    Getting the most from GEO is about more than building an AI strategy that optimizes content for GenAI. Instead, it’s a collaborative process that combines human-written content, SEO, and omnichannel content approaches to establish trust, authority, and a reputation for reliability.

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    Written by: Doug Bonderud

    Doug Bonderud (he/him) is an award-winning writer with expertise in ecommerce, customer experience, and the human condition. His ability to create readable, relatable articles is second to none.

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    Artificial Intelligence in Ecommerce Explore our digital shelf guide to learn about the foundations of AI in ecommerce, use cases for success, and how to maximize AI’s impact across the digital shelf. READ GUIDE