PIM
Manage all product content in one central system of record.
Syndication
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Enhanced Content
Enrich product pages with below-the-fold content and rich media.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
Digital Shelf Analytics
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Catalog Sites
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Automation and AI
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PXM Platform, Integrations, and APIs
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Supplier Onboarding
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Product Listing
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Content Enrichment
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Automation
Save time and increase operational efficiency with retail automation.
SXM Platform, Integrations, and APIs
Integrate the SXM platform with the rest of your enterprise systems architecture.
Syndication Network
Automate how you exchange product content data to the digital shelf.
Enhanced Content Network
Turn product pages into product experiences with Enhanced Content.
Commerce Platform Integrations
Create winning product experiences everywhere shoppers are, including on owned sites.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Open Catalog
Connect to the digital shelf faster with an open, standardized, and free product catalog.
Resources
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API
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Attrition rate is a metric that measures the number or percentage of customers a business loses within a given period of time.
In today’s fast-moving economy, it’s critical for businesses to have a clear understanding of who their customers are and how they’re engaging — or not engaging — with their brand.
The attrition rate is a key performance metric (KPI) that helps businesses gain insight into their customer base and determine how successful their customer engagement and retention initiatives are.
A business can determine their attrition rate by selecting a time period (typically a month or year), measuring the number of active customers at the beginning of that period, and then subtracting the number of customers at the end of that period from that original number. The difference, often represented as a percentage, is the attrition rate.
The benefits of this metric are compounded when measured multiple times. Multiple yearly attrition rates, for example, can show a business how their customer base is growing or declining over the long term.