[Available for a Limited Time] - Scale Digital Commerce with Product Experience Management | Gartner® Report
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PIM
Manage all product content in one central system of record.
Activation
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation
Enhance collaboration with Salsify’s automated workflow engine.
Activation Insights
Continuously optimize your organization’s product content syndication.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Supplier Onboarding
Accelerate supplier onboarding while ensuring your schema requirements are met.
Product Listing
Sell products faster with Product Listing.
Content Enrichment
Increase online conversions with Content Enrichment.
Automation
Save time and increase operational efficiency with retail automation.
SXM Platform, Integrations, and APIs
Integrate the SXM platform with the rest of your enterprise systems architecture.
Activation Network
Automate how you exchange product content data to the digital shelf.
Enhanced Content Network
Turn product pages into product experiences with Enhanced Content.
Ecommerce Platform Integrations
Create winning product experiences on owned sites with powerful ecommerce software.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Open Catalog
Connect to the digital shelf faster with an open, standardized, and free product catalog.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
Product Updates
Explore the latest news and updates for Salsify products.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
Download Salsify's report to get insights into the latest trends and consumer behaviors.
Customer engagement refers to the ways a business builds trust, loyalty, and interaction with its consumers.
The key to business growth is customer engagement. Customer engagement drives loyalty, repeat business, and, ultimately, a better bottom line.
To develop and improve customer engagement, businesses need to provide continuous, consistent, and connected brand experiences that encourage consumers to interact with them. Additionally, brands should strive to connect with customers through a number of digital touch points, including social media, email, product-focused content, websites, and more.
By providing cohesive branding and a number of opportunities for customers to interact with the brand, businesses can foster strong customer engagement.
Most importantly, businesses need to use tools to better understand their customer base to personalize their engagement content. A customer relationship management (CRM) system, for example, can help give businesses insight into their customers’ needs and wants. Armed with this information, the business can tailor content and engagement initiatives to specific customer groups, encouraging personalized engagement.