[Available for a Limited Time] - Scale Digital Commerce with Product Experience Management | Gartner® Report
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PIM
Manage all product content in one central system of record.
Activation
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation
Enhance collaboration with Salsify’s automated workflow engine.
Activation Insights
Continuously optimize your organization’s product content syndication.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Supplier Onboarding
Accelerate supplier onboarding while ensuring your schema requirements are met.
Product Listing
Sell products faster with Product Listing.
Content Enrichment
Increase online conversions with Content Enrichment.
Automation
Save time and increase operational efficiency with retail automation.
SXM Platform, Integrations, and APIs
Integrate the SXM platform with the rest of your enterprise systems architecture.
Activation Network
Automate how you exchange product content data to the digital shelf.
Enhanced Content Network
Turn product pages into product experiences with Enhanced Content.
Ecommerce Platform Integrations
Create winning product experiences on owned sites with powerful ecommerce software.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Open Catalog
Connect to the digital shelf faster with an open, standardized, and free product catalog.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
Product Updates
Explore the latest news and updates for Salsify products.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
Download Salsify's report to get insights into the latest trends and consumer behaviors.
Digital touch points are the places where customers interact with a business online or through a mobile app.
Every business, regardless of its brick-and-mortar or online presence, provides pathways through which customers can interact with their products, people, and branding. Each way a customer interacts with a brand is a touch point.
Businesses with an online presence provide numerous digital touch points through which customers can engage with the business, including websites, social media, email, mobile apps, blogs, digital ads, and more.
Successful businesses are equipped to create cohesive customer experiences across all their digital touch points by crafting consistent product information, creating convenient purchasing pathways, and engaging customers through the channels they prefer.
It’s also important that businesses with digital touch points optimize their online content for search, as a robust search engine optimization (SEO) program can help build brand awareness and customer loyalty.
Creating a truly omnichannel experience, where customers can move seamlessly from one touch point to another, can help a business stand out from a saturated online marketplace.