Order Status Tracking

Order status tracking is technology that enables a business or a consumer to monitor the progress of their order at every stage of the fulfillment process.

What Is Order Status Tracking?

Order status tracking allows everyone involved in a sale — brands, retailers, consumers, and suppliers — to monitor the progress of an order from the initial purchase to the delivery. In an ecommerce environment in which consumers demand transparency and convenience, order status tracking is critical to building trust and loyalty. These technologies offer updates to confirm the order is in the brand's system and to convey where the order is in the shipping process. Typically, consumers enter a tracking code or identification number into a tracking search bar to receive this information. In some cases, consumers need to simply log into their ecommerce or brand account to access order status tracking. On the brand side, having access to such tracking allows for better, more informed inventory and order fulfillment management.

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