Methodology
United States
Great Britain
France
Germany
How shoppers changed their habits in the pandemic
87%
87% of UK shoppers expressed their concerns about product availability and delays
81%
81% of French shoppers expressed their concerns about product availability and delays
82%
82% of German shoppers expressed their concerns about product availability and delays
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The Pandemic's Long term impact
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Section 01
How German shoppers changed their habits in the pandemic
How French shoppers changed their habits in the pandemic
How UK shoppers changed their habits in the pandemic
U.S. Shoppers Surveyed
1,327 Consumers Total
The Nonlinear Omnichannel Shopping Journey
The Value of Building Brand Trust
Shoppers' Product Page Expectations
Survey Methodology
Take Action
The Pandemic’s Long-Term Impact
British Shoppers Surveyed
1,184 Consumers Total
French Shoppers Surveyed
1,261 Consumers Total
German Shoppers Surveyed
1,174 Consumers Total