Consumer Research 2022

How to Meet the Demands of Omnichannel Shoppers

Change is the only constant in commerce, and shoppers worldwide have evolved. Demand for omnichannel commerce experiences is growing, and companies must keep up.

The Salsify "Consumer Research 2022" report breaks down survey data from over 4,000 shoppers in the U.S., Great Britain, France, and Germany, offering the latest actionable insights for brands and retailers.

View the interactive report to gain insights into consumers' shopping behaviors from the U.S., Great Britain, France, and Germany.

Understand the long-term impact of the pandemic, learn more about the rise of nonlinear omnichannel shopping journeys, explore the value of building brand trust, and gain actionable insights into the new expectations shoppers have for product pages.

What’s Inside?

• Consumer data for U.S., British, French, and German shoppers;
• Insights into global product page expectations; and
• Data outlining the long-term impact of the pandemic.