[Available for a Limited Time] - Scale Digital Commerce with Product Experience Management | Gartner® Report
Access Now
PIM
Manage all product content in one central system of record.
Activation
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation
Enhance collaboration with Salsify’s automated workflow engine.
Activation Insights
Continuously optimize your organization’s product content syndication.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Supplier Onboarding
Accelerate supplier onboarding while ensuring your schema requirements are met.
Product Listing
Sell products faster with Product Listing.
Content Enrichment
Increase online conversions with Content Enrichment.
Automation
Save time and increase operational efficiency with retail automation.
SXM Platform, Integrations, and APIs
Integrate the SXM platform with the rest of your enterprise systems architecture.
Activation Network
Automate how you exchange product content data to the digital shelf.
Enhanced Content Network
Turn product pages into product experiences with Enhanced Content.
Ecommerce Platform Integrations
Create winning product experiences on owned sites with powerful ecommerce software.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Open Catalog
Connect to the digital shelf faster with an open, standardized, and free product catalog.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
Product Updates
Explore the latest news and updates for Salsify products.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
Download Salsify's report to get insights into the latest trends and consumer behaviors.
Channel conflict is when two or more partnering brands or manufacturers compete within the same supply chain or segment, disrupting their partner’s ability to sell to customers within that chain.
An effective supply chain relies on supportive, streamlined partnerships where brands, retailers, manufacturers, and distributors work together to get products in consumer hands quickly. But within any partnership structure, channel conflict can occur.
Channel conflict can disrupt operations and, ultimately, sales by adding a kink in an otherwise smooth workflow. If a manufacturer doesn’t deliver products to a retailer on time, they’ll need to take time to address delays. If a large retailer starts competing with a smaller retailer within the same market or product segment, the conflict might cause disruptions at the manufacturing level.
As another example, a brand might treat a brick-and-mortar retailer differently than an ecommerce retailer, causing the ecommerce business to lose ground in the market.
In each of these examples, the channel conflict can disrupt operations at all levels. That’s why it’s critical for all parties to maintain effective communication and resolve conflicts swiftly.