Dark Store Operations

Dark store operations are retail locations and their operational procedures that exist only to fulfill online orders.

What Are Dark Store Operations?

As ecommerce has rapidly grown, dark store operations have become increasingly popular. These warehouses or retail locations aren't open to the public, but rather provide a space for online brands and retailers to store products, inventory, and fulfill orders that come in through mobile apps, websites, or ecommerce platforms. Many brands combine dark store operations with helpful technologies like inventory management systems, ecommerce platforms, customer data management systems, and more. Together, these tools enable businesses to save critical time and money, while providing customers with enriching shopping experiences.

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