Ecommerce Fraud Detection

Ecommerce fraud detection is the process of using technologies to monitor online business operations and consumer transactions to spot and protect from cyber crime related to online shopping.

What Is Ecommerce Fraud Detection?

Ecommerce fraud occurs when a consumer steals another person's payment credentials, when shoppers make false claims about products to get money back, or people exploit brand policies for their own benefit. From credit card fraud to chargeback fraud, this type of deception has steadily increased in recent years. Ecommerce fraud detection is the process of integrating technologies into a brand's ecommerce workflows to spot fraud attempts when they occur. Tools like transaction monitoring solutions or behavioral analytics can assess ecommerce operations and consumer payments to identify and alert brand teams of potential fraud. With ecommerce fraud detection tools, brands can act more quickly, potentially saving themselves and their customers money.

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